You try to log in. The screen shakes. The password is wrong. You cannot create a pass without your account. You need to fix this quickly to avoid trouble with your teacher. The fix depends on how your school set up your account.
Most students do not have a specific ehallpass password. You likely use a single sign-on account like Google, Clever, or ClassLink. You must identify your login type first.
Look at the login screen. You see different buttons.
➡️ Check if you usually click Login with Google. ➡️ Check if you usually click Login with Clever or ClassLink. ➡️ Check if you type a username and password directly into the ehallpass boxes.
You follow different steps based on this choice.
You use this method if you have a unique password just for ehallpass. This is rare for students but common for admins.
➡️ Go to ehallpass.com.
➡️ Click the Login button in the top corner.
➡️ Look below the password field.
➡️ Click the link labeled Forgot Password?
➡️ Enter the email address connected to your account.
➡️ Click the Send Reset Link button.
➡️ Open your school email inbox in a new tab.
➡️ Look for an email from E-Hallpass or Eduspire Solutions.
➡️ Click the link inside that email.
➡️ Type your new password twice to confirm it.
➡️ Return to the login page and sign in.
Most schools sync accounts. Your ehallpass password is the same as your computer login. You cannot change it inside the ehallpass app. You must change it through your school portal.
➡️ Go to your school's main login portal.
➡️ Attempt to sign in to Google or Clever.
➡️ Click the Forgot Password link on that specific page.
➡️ Follow the prompts from your school district.
➡️ Contact your school IT department or librarian if the link is missing.
➡️ Wait for them to reset your main school account.
➡️ Return to ehallpass once your new school password works.
➡️ Click the Sign in with... button.
➡️ The system logs you in automatically.
You might get stuck. The email never arrives. The portal gives an error. You need immediate access to a pass.
➡️ Ask your teacher to look at their dashboard.
➡️ Ask them to verify your username or email is correct.
➡️ Request a Proxy Pass from them while you wait.
➡️ Ask them to submit a help desk ticket for you.
Q1: Why don't I see a Forgot Password button?
You likely use a Single Sign-On (SSO) service. Clever and ClassLink users do not see a reset button on the ehallpass page. You manage your password through your district portal.
Q2: How long does the reset email take to arrive?
The system sends it instantly. You should see it within two minutes. Check your Spam or Junk folder if it does not appear.
Q3: Can my teacher reset my password for me?
No. Teachers cannot see or change your password. They can only see your username. Only district admins or the IT department can reset school credentials.
Q4: Will changing this password change my email password too?
Yes, if you use Google or Microsoft to log in. Your ehallpass access links directly to your main school account. Changing one changes the other.
Q5: What if I forgot my username too?
Ask your teacher. They can open their class roster on ehallpass. They see your username listed next to your name.